Privacy Policy

Assam Rehabilitation Center

Last Updated: January 2025

At Assam Rehabilitation Center (ARC), we are committed to protecting your privacy and handling your personal information with transparency, responsibility, and care. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or request our services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided directly by you through forms or communication:

  • Name

  • Phone number

  • Email address

  • City

  • Any message or inquiry you submit

  • Appointment details

  • Call request information

1.2 Child-Related Information

For therapy assessments and appointments (submitted voluntarily by parents/guardians):

  • Child’s name

  • Age

  • Developmental/medical concerns

  • Therapy needs
    (We do NOT collect sensitive medical records through the website unless submitted directly by you.)

1.3 Automatically Collected Data

When you visit our website, we may collect:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

 

This helps improve our website performance and user experience.

2. How We Use Your Information

We use your data only for legitimate and essential purposes, such as:

 

  • Responding to inquiries and call requests

  • Managing appointment bookings

  • Providing therapy-related information and updates

  • Improving website functionality

  • Ensuring safety, communication, and transparency

  • Internal documentation and service improvement

 

We never sell, rent, or misuse your information.

3. Sharing Your Information

Your information may be shared only in the following cases:

 

  • With authorized ARC staff for assessment or appointment-related purposes

  • With trusted service providers (e.g., hosting / email services) for website functioning

  • When required by law, government authority, or safety obligations

We do not share, sell, or distribute personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to safeguard your data from:

 

  • Unauthorized access

  • Disclosure

  • Alteration

  • Misuse

 

However, no online system is 100% secure, and we encourage you to share information responsibly.

5. Use of Cookies

Our website may use cookies to:

 

  • Improve browsing experience

  • Analyze website traffic

  • Enhance performance

You can disable cookies through your browser settings at any time.

6. Children’s Privacy

We are committed to protecting the privacy of children.

 

  • We collect child-related information only from parents/guardians.

  • We do not knowingly collect data directly from children under 18.

 

If you believe a minor has provided information unknowingly, please contact us to remove it.

7. Your Rights

You have the right to:

 

  • Access the personal data you shared with us

  • Request corrections or updates

  • Request deletion of your information

  • Withdraw consent for communications

  • Ask how your data is used

 

To exercise your rights, contact us at:
📩 contact@arcghy.com
📞 69007 37762 | 99107 37762

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their policies before sharing any information.

9. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in:

 

  • Legal requirements

  • Website features

  • Service updates

 

The updated version will always be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to contact us:

📍 Assam Rehabilitation Center
2nd Floor, H. No. 7, Sapta Sahid Path,
Dispur, Sarumotoria, Guwahati – 781006
📞 69007 37762 | 99107 37762
📩 contact@arcghy.com